Accessibility statement for Support with employee health and disability

This statement only applies to the Support with employee health and disability service, available at https://www.support-with-employee-health-and-disability.dwp.gov.uk/

Using this service

This service is run by the Department for Work and Pensions (DWP).

It will help employers and managers to support employees and understand any legal requirements. The guidance can help with managing absences, having conversations with your employee, and deciding on changes to help them stay or come back to work.

We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader

We’ve also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

You should use the following options to navigate through the service:

  • ‘Continue’ or ‘Finish and go to Summary’ buttons
  • ‘Back’ link (at the top left of the page)

Using the browser back and forward buttons could produce a different navigation

How accessible this service is

The service is using common styles, patterns and components from the GOV.UK Design System which are widely regarded as accessible.

What to do if you have difficulty using this service

If you have difficulty using this service, contact DWP about accessibility.

Reporting accessibility problems with this service

We’re always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, contact DWP about accessibility.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

The Department for Work and Pensions is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 28 Sep 2021. It was last reviewed on 11 Sep 2024.

The service was last tested on 11 Sep 2024. It was checked for compliance with WCAG 2.2 AA. The tests were carried out by the Department for Work and Pensions. The service was tested using both automated and manual testing.